Curriculum Vitae

Prof. Dr. Andreas Martin
Professor of Applied Artificial Intelligence

Andreas Martin, PhD, is Professor of Applied Artificial Intelligence at the FHNW School of Business. His research and teaching focus on trustworthy, human-centred AI, particularly dialogue systems, generative AI, and hybrid intelligence. He has led numerous national and international projects on applied AI in business, healthcare, and education, and serves as Associate Editor of the Applied Artificial Intelligence journal. Beyond academia, he contributes to community life as a long-time judo coach and president of Shin Do Kan Birseck.

Academic Positions
Professor of Applied Artificial Intelligence
2024 – current
School of Business, FHNW University of Applied Sciences and Arts Northwestern Switzerland
  • Research and teaching, focusing on Intelligent Information Systems, which encompasses Artificial/Hybrid Intelligence, Dialogue Systems, Machine Learning & Reasoning, and Human-Computer Interaction (HCI)
  • Responsibilities include module leadership within the BSc Business Informatics, MSc Business Information Systems, and MSc Medical Informatics programs, covering areas such as Artificial Intelligence, Business Process Automation, and Software Engineering
  • Involvement extends to the management and co-organization of international conferences dedicated to artificial intelligence and intelligent information systems
  • Associate editor of Applied Artificial Intelligence Journal
  • Programme manager of the CAS Business Process Management
Lecturer in Artificial Intelligence and Information Systems
2018 – 2024
School of Business, FHNW University of Applied Sciences and Arts Northwestern Switzerland
  • Deputy Head of BSc in Business Artificial Intelligence
  • Programme Manager of CAS Business Process Management
  • Research on Intelligent Information Systems (Artificial/Hybrid Intelligence, Dialogue Systems, Machine Learning & Reasoning, HCI) with Project Management and Acquisition
  • Module responsibility in BSc Business Informatics, MSc Business Information Systems and MSc Medical Informatics on Business Process Automation, Artificial Intelligence and Software Engineering
  • Lecturer in Business Informatics, Artificial Intelligence (AI), Business Process Management, Digitalisation and Software/Web Engineering
  • Management and co-organisation of international conferences on artificial intelligence and intelligent information systems
Researcher
2012 – 2018
School of Business, FHNW University of Applied Sciences and Arts Northwestern Switzerland
  • Scientific activity in European and national research projects in the field of artificial intelligence (AI)
  • Project management of national research projects
  • Teaching in consecutive study programmes and in continuing education
  • Research coordinator in the MSc BIS programme
Scientific assistant
2008 – 2012
Institute for Information Systems, FHNW University of Applied Sciences and Arts Northwestern Switzerland
  • Collaboration in European and national research projects
  • Teaching in consecutive study programmes and in continuing education
Education Highlights
Doctor of Philosophy (PhD) in Information Systems
2012 – 2016
University of South Africa, College of Science, Engineering and Technology, Pretoria, South Africa
  • Thesis: A combined Case-Based Reasoning and Process Execution Approach for Knowledge-Intensive Work
  • Supervisors: Prof. Dr. Knut Hinkelmann, Fachhochschule Nordwestschweiz FHNW and Prof. Dr. Alta van der Merwe, University of Pretoria
Master of Science (MSc) in Business Information Systems
2008 – 2010
University of Applied Sciences and Arts Northwestern Switzerland FHNW, Olten, Switzerland
  • Thesis: Linked Enterprise Models and Objects providing Context and Content for creating Metadata
  • Principal subjects: Technology-oriented Management, Business Process Management, Quantitative Methods, Economics, E-Business, Information Systems Architecture, Knowledge Engineering, Research Methodology
Bachelor of Science (BSc) in Business Information Technology
2005 – 2008
University of Applied Sciences and Arts Northwestern Switzerland FHNW, Olten, Switzerland
  • Thesis: Evaluation of a Petri-Net / XPDL- based approach to implementing business processes
  • Principal subjects: Information Retrieval, Information Management, Applied Information Systems, Applied Mathematics, System Development, Software Engineering, Business Process Management, Strategic Management, Finance, Controlling, Supply Chain Management, Data Warehousing, E-Business, Communication, Languages and Social Skills.
Professional Baccalaureate (Professional Maturity Certificate)
2004 – 2005
Berufsbildungszentrum, Olten, Switzerland
  • Professional matura with technical focus
  • Distinction in economics and history
Vocational Education as Computer Scientist and Software Developer (Swiss Federal Certificate)
1999 – 2003
Gewerblich-industrielle Berufsfachschule, Muttenz, Switzerland
  • Employer: SyncMedia Global Processing AG (a subsidiary of the Basler Zeitung Medien)
    • Design and implementation of subsystems
    • Development of the core system, moving the system from a 2-tier to a 3-tier architecture
    • Reimplementation of the core system from a C++ to a Java-based application.
Project Management & Principal Investigator
RepoChat - a document-based dialogue system
2024 – 2026
HNW Project | Funded by the Innosuisse IP-ICT

In the RepoChat project, a dialogue system with a large language model / LLM, retrieval mechanism and knowledge graph is to be researched and implemented, which should enable the addressee-oriented accessibility of Nagra reports via a chat interface and make statements verifiable.

Researching Intelligent Chatbots as Healthcare Coaches
2022 – 2025/2026
FHNW Project | Funded by the Swiss National Science Foundation (SNSF) – SPIRIT funding instrument

The aim of the research project is to demonstrate the positive health effect of the use of an intelligent health chatbot by young Nigerian adults living with HIV. In addition to the FHNW, the Faculty of Public Health Department of Health University of Ibadan and the Department of Epidemiology and Public Health Swiss Tropical and Public Health Institute are project partners.

Discovering Inconsistencies in Documents with Long-Context LLMs
2025
FHNW Project | Industry-funded by the Swiss National Cooperative for the Disposal of Radioactive Waste (Nagra)

The project elaborates an approach that integrates long-context large language models (LLMs), human expertise, and hybrid clustering mechanisms to detect and analyse inconsistencies in large-scale document repositories.

ChEdventure: learning to question with a chatbot-based educational project simulation
2023 – 2024
FHNW Project | FHNW Lehrfonds & Hochschullehre 2025

In the ChEdventure project, a simulation environment is being developed in which students can practise complex issues through dialogues that often occur in business workshops. ChEdventure offers virtual interlocutors with whom students can learn skills such as asking relevant questions, critically questioning answers, placing them in the overall context and resolving contradictory statements.

BSc in Artificial Intelligence and Business – Business AI
2019 – 2022

Design of a new degree programme for the School of Business FHNW in the field of artificial intelligence, business and socio-technical information systems.

A Conversational AI Workbench Platform for the Development of Legal Chatbots
2020 – 2021
FHNW Project | Funded by the Swiss Confederation's Innovation Agency Innosuisse

The purpose of this Innosuisse’s innovation cheque project is to test the feasibility of the idea to offer a platform that enables organisations such as law firms or associations to develop their own chatbots for legal advice ("legal chatbots") with little effort. The project partners are the Velex GmbH, the FHNW Intelligent Information Systems Research Group lead by Prof. Dr. Knut Hinkelmann and FHNW Competence Center Cloud Computing, Digitalisation & Transformation lead by Prof. Dr. Stella Gatziu Grivas.

A combined Case-based Reasoning and Process Execution Approach for Knowledge-Intensive Work
2012 – 2016
PhD Thesis Andreas Martin

First, the cognitive adequacy of business process models was described and assessed. Based on these findings, a business process modelling language was selected to describe process fragments. Finally, a new combined approach consisting of process execution and case-based reasoning was described, evaluated and instantiated as a software demonstrator called ICEBERG-PE. The thesis contains a well-founded literature framework and follows a design science research (DSR) strategy. Four conference and workshop publications, as well as a journal article and one book chapter, have emerged from this work. The triangulated evaluation of the ICEBERG-PE instantiation confirmed the transferability of this approach.

[sic!] – Software Integration with Ontology-Based Case-Based Reasoning
2012 – 2016
FHNW Project | Funded by the Swiss Confederation's Commission for Technology and Innovation CTI

The aim of the project was the implementation of knowledge management supporting software integration projects using case-based reasoning and an enterprise ontology. The project goals were the development of an ontology-based context model, the elaboration of a structured language for describing integration project knowledge and the prototypical implementation of an ontology-based reasoner.

Research and Engineering
LeadAI – An Organisational Digital Twin based Leadership Consulting Eco-System
2025 – 2029
FHNW Project | Co-funded by the Eurostars Programme of the European Union and the Swiss Confederation's Innovation Agency Innosuisse

The Eurostars project LeadAI develops innovative AI-driven tools to support leadership consulting through organisational digital twins. Within this project, the focus lies on agentic AI and LxM agents, particularly in the development of a Virtual Personal Assistant prototype. Contributions include the design of orchestration and data protection components, as well as leadership assessments such as tailored questionnaires and structured repositories of expert inputs.

Innovation Assistant
2020 – 2021
FHNW Project | Funded by the Swiss Confederation's Innovation Agency Innosuisse

The aim of this Innosuisse Innovation Check project was to test the feasibility of the idea of a digital innovation assistant. The project partners are the Superloop Innovation GmbH and FHNW Competence Center Cloud Computing, Digitalisation & Transformation under the lead of Prof. Dr. Stella Gatziu Grivas.

DSSA – Digital Self-Study Assistant
2019 – 2020
FHNW Project | FHNW Lehrfonds & Hochschullehre 2025

This didactic development project investigated how a prototypical chatbot as an intelligent and dialogue-oriented tutoring system supports coaching in project-related teaching and thus supports the respective learning progress of individual students working in teams.

SBICC – Smart BI Cloud Configurator
2017 – 2019
FHNW Project | Funded by the Swiss Confederation's Commission for Technology and Innovation CTI

The aim of the project was to develop a digital assistant, which supports the customers of a BI consulting provider in the selection and configuration of business intelligence services in the cloud. The assistant is based on a case-based reasoning-based recommender that accesses a case base and automatically derives recommendations to the customers.

SAWEILIB – Situational selection and use of instruments of supplier management in the international procurement
2017 – 2019
FHNW Project | Funded by the Swiss Confederation's Commission for Technology and Innovation CTI

More complex requirements for SMEs force the transition from a supplier- to a network-management to handle hidden risks adequately. With the implementation of a case-based reasoning approach, tools for “Supply Network Management” have been made available.

Effects of Digital Transformation on the Management Education
2016 – 2017
FHNW Project | Funded by the Stiftung FHNW

In the 21st century, progressive digitalisation has brought forth new types of machines and tools and made new business models and forms possible. This project provided guidance on how the education and training of the FHNW School of Business should adapt to progressive digitalisation.

Learn PAd – Model-Based Social Learning for Public Administrations
2012 – 2016
FHNW Project | Co-funded by the European Commission under the Seventh Framework Programme (FP7)

Learn PAd was an interdisciplinary project with the aim of providing learning solutions for public administrations that focus on their business processes and context.

DokLife – Supporting Document Life-Cycle-Management based on semantically enriched annotations
2010 – 2012
FHNW Project | Funded by the Swiss Confederation's Commission for Technology and Innovation CTI

The scientific goal of the project was to transfer semantic technologies into the application. By using formalised contextual information and classical information extraction, the content of a document is to be made accessible and metadata automatically generated.

MATURE – Continuous Social Learning in Knowledge Networks
2008 – 2012
FHNW Project | Co-funded by the European Commission, Unit for Technology-Enhanced Learning (TEL), FP7

The EU project MATURE was based on the concept of knowledge maturation, which is understood as goal-oriented learning on a collective level. The project explores how knowledge maturation takes place within and between organisations, what barriers exist and how socio-technical solutions can be used to overcome/manage these barriers.

Consulting & Advisory
martin.digital – Dr. Andreas Martin
2005 – current
Sole Proprietorship

Management consultancy in the areas of digitalisation, business processes, artificial intelligence, organisational development and strategy management, as well as innovation and project management. Consulting mandates include advice to government bodies, municipalities, and school administrations, and the creation of ICT concepts and tender management.

Consulting in BPM, Digitalisation and Artificial Intelligence
2018 – current
FHNW Consulting Services

Consultant for Business Process, Case Management and Decision Modelling, Conversational AI, Workflow Automation, Enterprise Integration and OMG Specs (BPMN, CMMN, DMN).

Project Advisory Board: AI Tutor for Students
2023 – 2024
School of Engineering FHNW

The project is developing an AI Tutor to assist students in learning and to research the impact of AI on learning processes.

  • In mandate of the School of Business FHNW
  • Contribution of the Conversational AI expertise
Legal AI for Contract Analysis
2023
FHNW consulting & implementation project

In this consulting project, a prototype was developed using large language models (LLMs) to analyse contracts and identify high-risk clauses and entities. The solution demonstrates how generative AI can support legal practitioners in compliance, risk management, and contract review.

Programme Management
CAS Data & AI for Business (PostFinance AG)
2024 – current
FHNW School of Business | PostFinance AG
  • Co-head of a CAS programme on Data and AI for PostFinance AG
CAS Business Process Management
2023 – current
School of Business FHNW
  • Management of the CAS programme
Bachelor of Science in Business Artificial Intelligence
2023 – 2025
School of Business FHNW
  • Deputy head of the Bachelor programme
Teaching
AI-assisted Software Development
2026 – current
Bachelor of Science in Business Artificial Intelligence (FHNW)
  • AI-assisted coding and “Vibe Coding”
  • Use of coding LLMs in software development
  • Deployment of AI coding tools up to DevOps
Dialogue Systems and Natural Language Processing
2025 – current
Bachelor of Science in Business Artificial Intelligence (FHNW)
  • Conversational design and chatbot architectures
  • Dialogue systems and natural language processing (NLP) methods
  • Document processing with computational linguistics techniques
Generative AI and Agent Systems
2024 – current
Bachelor of Science in Business Artificial Intelligence (FHNW)
  • Responsible use of LLMs (bias, trustworthiness, transparency)
  • Agentic AI and agent frameworks
  • Pre-training and fine-tuning / post-training strategies for LLMs
Trustworthy Dialog Systems and Generative AI (short course)
2024 – current
MBA International Health Management, Swiss TPH / University of Basel
  • Trustworthy dialogue systems in health contexts
  • Responsible use of generative AI
Machine Learning
2024
Bachelor of Science in Business Artificial Intelligence FHNW
  • Methods and applications of machine learning
  • Introduction to data science with Orange Data Mining
  • Training of ML models in Python notebooks with scikit-learn
Artificial Intelligence
2023
Bachelor of Science in Business Artificial Intelligence FHNW
  • Introduction and comprehensive overview of the methods and applications of artificial intelligence
Artificial Intelligence for Business Processes
2022 – current
Master of Science in Business Information Systems FHNW
  • Training of ML models in Python notebooks with scikit-learn and others
  • Integration of AI services such as ML and LLMs into workflows
  • Role of workflow and synthetic data for ML services
IBM watsonx Agentic AI Challenge (formerly IBM Watson Chatbot)
2021 – current
Independent Learning Module for FHNW Masters of Sciences
  • Independent Learning Module with IBM Switzerland AG and 3-5 other Swiss universities
  • Teaching on trustworthy Dialogue Systems and Large Language Models (LLMs)
Large Language Models & Agentic AI
2025 – current
Course in CAS Design Thinking for Artificial Intelligence
Language Large Models & Chatbots
2025 – current
Course in CAS Business TechInnovation und Transformation
Introduction to Business Process Management
2023 – current
Course in CAS Business Process Management
  • Introduction to the BPM Life Cycle
Artificial intelligence in Business Processes
2023 – current
Course in CAS Business Process Management
  • Use of AI such as ML or LLMs in business processes
Digitalisation of Business Processes in Healthcare
2019 – current
Master of Science in Medical Informatics FHNW
  • Digitalisation of business processes in the field of life sciences
  • Service integration and implementation in Python
Conversational AI – Virtual Assistants & Chatbots
2019 – 2024
Bachelor of Science in Business Information Technology FHNW
  • Design and implementation of dialogue-based systems
  • Use of generative AI and large language models (LLMs)
CMMN and DMN
2019 – 2025
Course in CAS Business Process Management
  • Case Management Model and Notation (CMMN)
  • Decision Model and Notation (DMN)
Digitalisation of Business Processes
2019 – current
Course in CAS Business Process Management
  • Digitalisation and automation of business processes
Digitalization of Business Processes
2017 – current
Master of Science in Business Information Systems FHNW
  • Digitalisation of business processes
  • Service Integration in Java, Python and No-Code
Business Process Management
2014, 2017 – 2024
Bachelor of Science in Wirtschaftsinformatik FHNW
  • Comprehensive aspects of the BPM life cycle
Digital Enterprise
2020 – 2023
Bachelor of Science in Business Information Technology FHNW
  • Technical realisation of automated business processes
  • Enterprise Integration Patterns, DevOps and SAFe
  • Microservices in Java, Python, Node.js
Pre-Master Information Systems
2013 – 2023
Master of Science in Business Information Systems FHNW
  • E-learning-based teaching on information systems including Java and databases
Internet Technology
2018 – 2022
Bachelor of Science in Business Information Technology FHNW
  • Design and implementation of web applications using Java EE, Spring Boot, HTML and JavaScript
Web Engineering
2016 – 2019
Bachelor of Science in Wirtschaftsinformatik / Business Information Technology FHNW
  • Design and implementation of web applications using PHP, HTML, and JavaScript
Enterprise Application Integration
2018 – 2019
Bachelor of Science in Wirtschaftsinformatik / Business Information Technology FHNW
  • Service integration and enterprise integration patterns
Enterprise Software Architectures and Engineering
2012 – 2018
Bachelor of Science in Wirtschaftsinformatik / Business Information Technology FHNW
  • Design of software architectures
  • Implementation using Java EE and web technologies
  • Mobile application development
Introduction to Business Information Systems
2016 – 2017
Bachelor of Science in Wirtschaftsinformatik FHNW
  • An introduction to the discipline of business information systems
Business Information Systems II, Theory
2013 – 2017
Bachelor of Science in Betriebsökonomie FHNW
  • Data modelling
Business Information Systems I
2011 – 2013
Bachelor of Science in Betriebsökonomie FHNW
  • Introduction to business information systems
Web of Data
2011 & 2013
Course in the CAS Information and Records Management FHNW
  • Web technologies
Data modeling & XML
2009 – 2010
Bachelor of Science in Wirtschaftsinformatik FHNW
  • Data modelling, databases, SQL and XML
Programming with Java
2009
Bachelor of Science in Wirtschaftsinformatik FHNW
  • Programming with Java
Alter Ego Resume
President
2025 – current
Shin Do Kan Birseck

As president of Shin Do Kan Birseck, I oversee the strategic development of the club and its activities. The entire organisation is run on a voluntary basis, with coaches and board members contributing their time and energy to support the community. My focus is on fostering an environment where children, youth, and adults can grow through judo – not only as a sport, but also as a practice of respect, discipline, and resilience.

Judo coach with Swiss federal approval and black belt
2002 – current
Shin Do Kan Birseck
  • Weekly judo lessons for kids and teenagers between the ages of 5 and 20 years
  • Weekly judo lessons for adults
Vice president and board member
2002 – 2024
SC Shin Do Kan
  • Head of the judo section and supervision of coaches
Head of a youth centre (part-time job)
2006 – 2023
Youth centre Jugendhaus Dorneckberg JUHU
  • Management of a youth centre of five association municipalities
  • Leadership of staff and supervision of young people
Municipal council
2005 – 2009
Municipality of Gempen
  • Head of the education department, director ad interim of the primary school Gempen and board member of the primary schools of the district Dorneckberg
Municipality delegate
2005 – 2013
District school Dorneckberg
  • Municipality delegate, representing the municipality of Gempen
Civilian service as teaching assistant
2004, 2005, 2006 & 2012
Sonnhalde Gempen

The Sonnhalde Gempen social therapeutic institution, for people with autism and other sensory processing disorders.

  • Teaching assistant secondary school of the Sonnhalde Gempen
Board member of a foundation (association)
2003 – 2010
Gönnervereinigung für die Jugend des Dorneckberg
  • Board member of the society for the young people of the district Dorneckberg
Coach in snowboard, ski and allround (kids)
2001 – valid
Swiss federal approval (youth and sports programme)
  • Snowsports coach in various school camps at the secondary education level
  • Diverse and child-friendly training in basic movement and play forms for children between 5 and 10 years old
Leisure activities
  • Judo, jogging / trail running, hiking, climbing, fitness, skiing and snowboarding, mountaineering, cycling